Heartland Health is very proud to receive the 2009 Malcolm Baldrige National Quality Award, the nation's highest Presidential honor for quality and organizational performance excellence.

Heartland Health employs more than 3,200 community members, including more than 200 medical staff physicians. Additionally, more than 500 volunteers and board members dedicate their time and talent to our vision of making Heartland Health and our service area the best and safest place in America to receive health care and live a healthy and productive life.

Heartland Health is a unique health-care system, comprised of four fully-integrated entities. Heartland Regional Medical Center and Heartland Clinic provide our community with the best and safest care by managing acute and chronic disease, illness and injury in a clinical setting. We are also committed to improving the health of our community, one individual at a time. We do this through Heartland Foundation and Community Health Improvement Solutions.

I am honored to have you join us on our journey to performance excellence. The Malcolm Baldrige National Quality Award criteria allows us to move one step closer to our commitment of providing our patients and our community with the right care, at the right time, in the right place, at the right cost with outcomes second to none.

Thank you for your interest in Heartland Health. I invite you to visit our site and discover why we received this award — employees, physicians, volunteers and board members. I encourage you to take the time to get to know them. We Are Heartland!

Sincerely,

Mark Laney, MD
Heartland Health President and CEO